Shipping policy

Shipping Policy

At Fitness Plus UAE, we aim to provide fast and reliable delivery across the United Arab Emirates.

📦 Order Processing

  • Orders are processed within 24 hours after confirmation

  • Orders are confirmed via call or WhatsApp before shipment

  • Orders are not processed on public holidays

🚚 Delivery Time

  • Estimated delivery time: 1–3 working days across UAE

  • Delivery time may vary depending on location and courier availability

📍 Shipping Coverage

We deliver across all major cities in the United Arab Emirates.

💰 Shipping Charges

  • Shipping charges may apply depending on your location or promotional offers

  • Any applicable charges will be displayed at checkout

💵 Cash on Delivery (COD)

  • We offer Cash on Delivery (COD) service across UAE

  • Customers must pay the full amount in cash at the time of delivery

  • Customers are required to be available to receive the order

📦 Fulfillment & Delivery Partners

  • Orders are fulfilled and shipped through our third-party logistics (3PL) and delivery partners in the UAE

  • These partners handle storage, packing, and delivery of your orders

❗ Failed Delivery / Customer Unavailability

  • If the customer is unavailable or refuses to accept the order:

    • The order may be canceled

    • Future orders may be restricted

🔄 Shipping & Returns

  • In case of returns, customers are responsible for return shipping charges

  • Original delivery charges are non-refundable

⚠️ Delays

  • Delivery delays may occur due to:

    • Weather conditions

    • Public holidays

    • Courier issues beyond our control

📩 Contact Us

For any shipping-related queries:
Email: [info@fitnessplus.ae]
WhatsApp: [+971502031602]